Shipping Policy

If I buy online, are the items in stock?

While we try to keep our inventory as accurate as possible, there will sometimes be errors in the system. In this instance, we will notify you as soon as possible and process a refund on the same day.

Surfboard stock is fluid instore. If we don’t have your selected model in stock order time is between 2 - 6 weeks for a new build. We will contact you asap to explain process.

 

Shipping

Postage Pricing

• FREE Postage Australia wide on all items $99 or over*
• $10.00 Flat rate on orders under $99.
• Click and collect available also. Choose at checkout and pickup in-store.
• * Free Postage excludes Surfboards / Softboards / Skateboards / Boardcovers - See surfboard postage below).

Signature on delivery is required for orders over $100 - Please ensure you supply an address that can be used for signature on delivery. No delivery to PO Boxes.

 

** COVID19 SURFBOARD SHIPPING**

• FREE SURFBOARD SHIPPING FOR EASTERN STATES
• WE CAN HAND DELIVER WITHIN THROUGH THE ILLAWARRA TO JERVIS BAY.
• $50 FLAT FEE FOR TAS, SA, WA, NT

 

Surfboard/Softboard Postage:

• Postage on Surfboards to NSW, QLD & VIC: $35.
• Postage to WA (Regional): $100
• Postage to SA: $50.
• Postage to NT: $100.
• Postage to TAS: $50.
• Postage at Checkout. Applies to Surfboards/softboards only.
• Allow 2 - 10 days business days Shipping Time.